Home Normal is a small independent record label originally based in Tokyo, Japan. It was founded in 2009 to release small editions of music we feel is organic, timeless and soulful. We term the music we release as 'organic minimalism'. As of April 2019 we are run out of our little seaside abode in Peacehaven (South East England) alongside our Mokoshi Mastering Suite. Our work can be found exclusively in small numbers across stores in Japan. Our online store is hosted on the excellent Bandcamp platform and this lovely little website is hosted on the Wix platform.
Now we don't fully understand these things either but as part of GDPR we need to state the following (see below). The simple truth is we don't actively collect anything - if you kindly place an order through our store we have your address and email so we can post something to you, but that's it. Nonetheless...here it goes:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history through our online store on the Bandcamp.com platform. We may use software tools to measure and collect session information through the Wix.com platform who hosts this website, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website or store partner, (Bandcamp) as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above ONLY.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To comply with any applicable laws and regulations.
Our website is hosted on the Wix.com platform, whilst our online store is hosted on the Bandcamp.com platform. Wix.com provides us with the online platform that allows us to connect and promote our products to you, whilst Bandcamp.com allows us to sell our physical and digital products. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do not sell products directly on the Wix.com platform but rather link through to Bandcamp, Apple, Spotify, and Soundcloud. Any future direct payment gateways offered by Wix.com and used by Home Normal will adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your orders on Bandcamp only. This will simply be to troubleshoot problems with your orders, to resolve a dispute, to send updates about our work, or as otherwise necessary to contact you regarding any agreement we may have with you. For these purposes we may contact you via email or postal mail.
If you no longer want us to process your data anymore, please contact us at info[at]homenormal[dot]com
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info[at]homenormal[dot]com